Case Study

Emotional Intelligence Based Leadership Development

Our Client, one of the leading global technology services company that manages travel related administrative tasks for its clients, wanted an intervention on Emotional Intelligence awareness and development for their mid and senior level leaders. Research suggests Emotional intelligence to be a critical factor for leaders to effectively manage and lead team in this VUCA business environment. The company wanted these 52 leaders to move from transactionally managing their teams to developing & engaging them to be long term talent resources for the organization.

Our Approach

Two-Phase Customized Development
InspireOne developed a two phase development design which was highly customised to the industry and role of these managers.
Phase 1: Insight & Emotional Intelligence Assessment
  • Insighting discussions:
    were carried out with the target audience as well as their supervisors to understand the business, their role and the key challenges being faced by the group.
  • PEQM assessment :
    an online tool that measures 15 critical components of emotional intelligence along 5 main areas: Self awareness, self management, self motivation, social awareness and social skills was also conducted to help participants identify their strengths and areas of development.
  • Group feedback sessions:
    were conducted to help participants interpret the results of the assessment, especially the manifestation of 15 components in work life and challenging situations as well its impact on their performance as leaders.
Phase 2: Experiential Workshops on Leadership & EI
The second phase involved conduction of a 2 day workshop at 3 locations focused on key areas including self management, building trust and empathy to drive team engagement, EI based leadership styles, giving effective feedback to team members and creating an optimistic work environment. Experiential activities as well as a simulation were leveraged to help participants practice the learned concepts.
Post-Workshop Follow-Up & Application
2 weeks post conduction of the workshop, a follow up session was conducted for all the participants to recap the session and then discuss application of the concepts as well as they created at their work.

Outcomes

1
Self awareness of the participants increased drastically. They were able to reflect on areas where they may need to make changes themselves before expecting other stakeholders to change. Manifestation of their PEQM scores in the workplace situations was also well understood.
2
The concepts were well received and strongly applied during the development workshop.
3
Average satisfaction rating for the core workshop was 97%.
4
Participants applied the learned concepts and tools and shared several success stories during the follow up session.

Case Studies

Stay ahead with expert insights, thought leadership, and live conversations that shape the future of work and learning.

View All

Empowering New Managers Globally at Colt

Colt identified a pressing need to upskill 236 first-time managers to transition successfully into their new roles.

Read full case study

Identification & Development of High Potentials at Blue Star

The need for this intervention emerged out of a pressing organisational requirement: to strengthen leadership succession planning and talent development. Hence, Blue Star partnered with InspireOne to improve their talent pipeline by proactively mitigating risks associated with leadership vacancies by developing a group of adept successors primed to step into pivotal roles.

Read Case Study

Leadership Development Journey for Frontline Leaders of Global Entertainment Media House

Our Client, a leading global entertainment media house, wanted an intervention to create a leadership developmental journey for their Front Line Leaders. The journey included various concepts such as Role Understanding and Understanding Self, New Age People Manager and Driving Results. A group of 30 participants were selected for a 4 month journey which included an Orientation session and ended with a Convocation session. The journey included the participants choosing a Business project that would showcase Business Impact and also achieve Learning objectives.

Read Case Study

Developing Women in Leadership at a Leading Real Estate Organization in India

Our client, a leading commercial real estate developer in India, wanted to develop their mid to senior level women leaders in areas of Managing Emotions & Developing Self-Belief, Executive Presence, Negotiation, Assertiveness, etc. This would help them be more vocal, develop confidence and drive stakeholder influence as a result.

Read Case Study