Emotionally Intelligent Leadership

From individual contributor to confident people leader.

Emotionally Intelligent Leadership: The Heartwork of any Leadership Program

Leadership behaviors strongly shape organizational performance, and leadership works through emotions. As responsibilities grow, past skills often stop being enough, and many barriers reflect a need for greater Emotional Intelligence (EI). Higher EI enables smoother transitions into demanding roles that require deeper people management, making it pivotal in management and leadership development, including programs for first‑time managers.

The Heartwork of Leadership is a focused development process that builds core EI competencies underpinning essential leadership behaviors. By revealing emotional strengths and development areas, it equips leaders to create action plans that drive meaningful, lasting change and help organizations convert Human Capital into a sustained competitive edge.

Key Program Objectives

Recognize and use emotions in leadership to lift team and organizational performance.
Interpret Personal Emotional Quotient Meter (PEQM) insights to guide development.
Lead fast, committed change with clear buy‑in from stakeholders.
Build high‑performing teams through collaboration, conflict management, negotiation, and influence.
Maximize individual and team productivity aligned to business goals.
Strengthen targeted emotional intelligence competencies through the program’s learning methods.

PEQM: Emotional Intelligence Assessment

PEQM is an online TMI tool designed to accurately assess and develop people’s emotional intelligence. TMI has been at the forefront of applying the concepts of EQ to individuals, teams, and organization in business.

Self Awareness
(self appraisal, emotional self-awareness, objectivity, self expression)
Self Management
(stress management, impulse control, self-reliance, adaptability, problem-solving)
Social Awareness
(empathy)
Social Skills
(interpersonal relations, group orientation)

The PEQMâ„¢ is administered in conjunction with a comprehensive workbook and full consultation feedback from a specialist TMI emotional intelligence consultant. The PEQM Workbook introduces the concept to develop a better understanding of its role and how to develop each EQ competency.

PEQM One-to-One Feedback Session

For each participant, a feedback session will be conducted with a consultant

Thinking Cluster
Grasp how 15 EI components show up in daily work and high-pressure moments, shaping behaviors and choices in context.
Behavior Drivers
Diagnose roots of why behaviors arise, tracing patterns, triggers, and beliefs that drive responses under stress.
Emotion Derailers
See how derailing emotions hinder leadership impact, reducing clarity, judgment, and outcomes across teams.
Competency Linkages
Link EI to core competencies: results focus, influence, collaboration, problem solving, and change agility.
Communication Extensions
Extend links to communication, engagement, inclusion, resilience, compassion, and stress impulse control.
Actionable Planning
Derive insights from component linkages, then craft actionable, measurable plans to improve leadership.

Core Learning Labs

Session 1: Managing Self
  • Self-awareness: Understanding emotions and how they impact self
  • Self- management: Fighting negative emotions and working with optimism
Session 2: Leading through EI
  • 6 emotional intelligence leadership styles- their impact and the situations in which they should be applied
  • Using empathy and attentive listening to deal with emotions of othersBest practices to create an optimistic work environment in the team
  • Best practices to create an optimistic work environment in the team

EI activator simulation will also be used during the second session EI Leadership Activator is a board game, designed to be used as a practical exercise that helps participants to absorb the core content of Emotionally Intelligent Leadership and to experiment with the leadership styles flexibly according to different situations.

Emotional intelligence toolkit and journal comprising practical tools will be leveraged throughout the sessions to promote real-world applications, particularly within women leadership programs and management training programs.

Personal Journaling & Group Coaching
Real change around emotional intelligence requires deep reflection and conscious application. Personal journals are one of the best ways of doing this

Accordingly, in week 4, each participant will be provided with a personal journal comprising 20+ reflection tools and assignments. Participants will have to pick up any one tool / exercise and apply that for a week and record changes

Journaling

Mindful journaling is a great tool for reflection and growth. By being fully conscious present of our actions,thoughts and feelings we focus on our inner world and we focus on our inner world and we cultivate gratitude and appreciation for all the things we experience in our life.

Self-awareness
  • I am aware that…
  • My body feels…
  • Right now, I am…
In the morning
  • After waking up, I feel…
  • One intention I have for today is…
  • One thing I will do for myself today is…
In the evening
  • The things that went well today are…
  • I am grateful for…
  • I am hopeful for…
  • The things that deeply moved or touched me today are…
What I like
  • What makes me feel loved is…
  • Things that give me pleasure are…
  • Things I enjoy are…
  • Things I enjoy are…
  • I feel fulfilled when…
What I don’t like
  • Things that annoy me are…
  • I am not satisfied when…
  • Thinks about which it is time to startmaking a change…
Communication
  • When I feel that I am understood by others, I am…
  • I would like to tell someone that…
  • Something I would like to understand better is…
  • The topic i need to learn about is…
  • Something I would like to understand better is…
Forgiveness
  • Things i can let go of in order to be more balanced…
  • The mistakes I need to forgive myself for making are…
Gifts
  • The best gift i’ve ever received is…
  • The best gift I’ve give is…
  • The best gift I can give is…

FAQs

Have questions? We’ve got answers about our programs, delivery, outcomes, and more.

What is the Emotionally Intelligent Leadership program?
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